Background
A major NSW healthcare organisation was developing its new five‑year strategy and wanted genuine ownership and input from team members across the system.
The Challenge
The organisation needed a way to ensure the strategy wasn’t created in isolation but reflected the insights of those closest to patients and operations. The goal was to link bottom‑up perspectives with top‑level strategic intent.
The Process
We co‑designed a half‑day session for the organisation’s annual conference. The session opened with a keynote‑style exploration of what strategy is, and why it belongs to everyone. Leaders and team members then worked in groups to discuss each strategic pillar, aligned with the organisation’s vision, mission, and values. Using our proprietary Ideas Funnel, participants identified what they believed was most important to include.
Outcomes
The co‑design process strengthened the final strategy, increased engagement, and created a deeper sense of ownership and contribution across the organisation.
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